FAQ’s

FAQ's

Place Order

Q:1 Can I buy Multiple Products in a single order?

ANS. Yes, you can buy multiple products by just adding the products to the cart and then complete the order process.

Q:2 How can I place my Order?

ANS.

  • Click on the Product or Category of your choice
  • Click to Add to Cart
  • Click on check out when you complete the order
  • Fill in the details or sign in
  • Select the payment method
  • Place your order successfully
  • Q:3 How do I avail of the COD facility

    ANS. COD facility is available for order in India Only.When you enter your payment details on the checkout page you can click on Cash On Delivery payment method and proceed to

    Q:4 How do I know that my order is confirmed?

    ANS. For the Pre-Paid orders, once you place your order you confirmation order status will be displayed in your account section. In case you have chosen the Cash on Delivery payment mode you will receive the order confirmation on your registered email id or phone number.

    Q:5 How to register myself to purchase the products?

    ANS. You need to register yourself by signing up to our website and fill the necessary details.

    Q:6 Why was my order payment rejected?

    ANS.There are various reasons for the payment to get rejected:

    • •Check with your bank to ensure that there are enough funds available to pay for your order
    • •Check if your debit card, credit card and net banking details are valid.
    • •Check all the information coreectly while typing to proceed to pay

    Return and Exchange

    Q:1 How can I cancel My Order

    ANS. You can cancel your order by going to the My account section and clicking to “Cancel my order”. You can also call on our Customer Care number -and we will be happy to assist

    Q:2 How will I get the refund of my cancelled order

    ANS. Please refer to our Return and Refund Policy to understand the procedure.

    Shipping and Delivery

    Q:1 How can I track my Order?

    ANS. You can cancel your order by going to the My account section and clicking to “Cancel my order”. You can also call on our Customer Care number -and we will be happy to assist

    Q:2 How does the delivery process works?

    ANS. Our deliveries are served through well reputed courier services. Once your order is dispatched you will receive a tracking number on your registered email id and phone

    Q:3 When can I expect the delivery of my orders?

    ANS.All the domestic orders are processed within 24hrs. You can expect the delivery of your order with 3-7 working days. For all the interior location or are diffiult to reach might take around 10-12 working day to deliver the order.